This is where your project starts

Your Virtual Expert starts with content input into the platform. This can be straight from enterprise documents (MS Word, PDF). We will join you to refine and enhance your project.

Your Steps for Base-Level

  • Request a demo. We will create an account and show you how to create a Virtual Expert
  • Curate content (MS Word Documents) to enter into the system
  • Choose a conversation template (such as Agent, Assistant, etc.)
  • Select persona and character choices
  • Save your entries
  • Publish to create your Virtual Expert in a single step learning
  • Test online your Base-Level Virtual Expert
  • We will help you enhance it when the above steps are done

  • Our Steps for Enhanced-Level

  • Review your inputs into the system
  • Boost NLP functionality
  • Expand default ontology for your topic of expertise
  • Add special functions if necessary
  • Test and publish the Enhanced-Level Virtual Expert.
  • Platform Features

    Basic platform features include the following:

  • Persona creation with images and videos
  • Dialogue template selection in accordance with the objective
  • Announcement insertion any time
  • Content editor, allowing definitions of topics and subtopics
  • Adding images and videos as part of the content
  • Entering Q&As that are outside the scope of the content entered
  • Selecting dialogue behavior attributes
  • Testing incrementally at every step of the development
  • Monitoring operations via reporting option
  • Ability to switch to live human agents

  • Advanced functions (exClone participation)

  • Boosting language detection
  • Ontology development/installation for better NLP
  • Ability to build custom templates via CHATMATRIX programming language
  • Hook to databases and RSS feeds for automated content
  • Document drop/convertion capability
  • Controlled spell checker
  • Special dialogue functions
  • Integration to other platforms